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We’re here to help! Whether you have questions about our customize boxes, need assistance with an design, complain about your order, or just want to share feedback, feel free to reach out. Reach out to us anytime.
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What materials are used in your packaging boxes?
We offer rigid board, cardboard, Kraft paper, and eco-friendly recycled options depending on your preference.
Can I get a sample before placing a large order?
Yes. We provide prototypes so you can review quality, design, and fit before full production.
Is design help included in the order process?
Absolutely. If you don't have ready artwork, our professional designers will help you create a layout that fits your brand and goals.
How long does production take?
Our standard production time is 7–10 business days after artwork approval, with rush services available for urgent orders.
What is the standard lead time?
Depending on complexity and volume, most orders are completed and shipped within 10 to 12 business days.
What's your minimum order requirement?
We offer flexible ordering options, starting at just 100 boxes—ideal for startups and limited-edition launches.
What should I do if my item arrives damaged?
You can reach out to our customer support or connect with your sales rep along with pictures/videos of the shipment. We assure you to replace your items for any damage.
